Case documentation checklist
- Original application
- Acknowledgements
- Portal screenshots
- Applicable regulations
- Dated chronology
- Proof of payment
Resources and guides
Know the process. Preserve the evidence.
General educational resources only—not individual medical, dental or legal advice.
Writing a representation
- Action challenged
- Relevant facts
- Applicable rule
- Procedural concern
- Remedy sought
- Response deadline
Protecting patient data
- Use anonymised summaries
- Redact identifiers
- Share only relevant data
- Use secure channels
- Record consent
- Limit access
Model accountability tracker
| Stage | Meaning | Evidence required |
|---|---|---|
| Received | Submission received by CCMDS | Acknowledgement generated |
| Verified | Basic documents and chronology reviewed | Internal verification checklist |
| Representation sent | Institution contacted for response | Copy and proof of delivery |
| Response overdue | Published or requested deadline passed | Deadline calculation and reminder |
| Resolved | Corrective or satisfactory outcome achieved | Written outcome and member confirmation |