01
Time-bound decisions
Every registration, recognition, equivalence, appeal and disciplinary matter should have a published decision timeline.
The CCMDS Charter
Ten demands for fair professional regulation.
Clear, measurable reforms rather than vague institutional promises.
02
Reasoned written orders
Every adverse decision should state the facts, evidence, applicable provision, reasoning and route of review.
03
No retrospective disadvantage
People who relied on the requirements applicable at the time should not be harmed by later unpublished interpretations.
04
Independent grievance review
Complaints about an office should not be decided exclusively by the same unit whose conduct is challenged.
05
Public accountability dashboard
Regulators should publish pendency, processing times, grievances, reversals and compliance data.
06
One case, one accountable officer
Every matter should have a case number, responsible officer, digital checklist and escalation route.
07
Secure evidence requests
Sensitive patient and personal information should be requested proportionately and transferred securely.
08
Fair hearings
No serious adverse decision without notice, disclosure, adequate response time and an impartial hearing.
09
Consistent interpretation
Comparable cases should receive comparable outcomes, supported by published clarification and precedent summaries.
10
Corrective accountability
Avoidable institutional harm should result in effective correction, review and transparent institutional learning.